A remote desktop powerhouse that will take your business to the next level

Simple, straightforward pricing that scales for businesses of any size. No upgrade costs or hidden fees.

Pay monthly
Pay annually

Professional

An ideal toolset for everyday support needs of individual or small businesses.

$41
per month
  • Unlimited concurrent connections
  • Unlimited attended devices
  • 500 unattended devices
  • User management
  • Advanced team reporting
  • Full remote support feature-set

Ultimate

Unlimited opportunities and advanced features for teams of all sizes.

$83
per seat / month
  • Unlimited concurrent connections
  • Unlimited attended devices
  • Unlimited unattended devices
  • User management
  • Advanced team reporting
  • Full remote support feature-set

Compare plans

Plan
Professional
Ultimate

Usage

Users
Unlimited
Unlimited
Licensed users
Based on number of purchased seats
Based on number of purchased seats
Concurrent connections
Unlimited
Unlimited
Attended devices
Unlimited
Unlimited
Unattended devices
500
Unlimited
Connect from any device
Updates & upgrades
FREE
FREE

Remote connection features

Attended connection
Unattended connection
MSI package
Multi-connection handling
Restart and reconnect
Drag-and-drop file transfer
Clipboard sharing
Send clipboard as keystrokes
Run as administrator
Session video recording
Multi-monitor support
Remote view options
Laser pointer
Lock remote mouse & keyboard
Blank screen (privacy mode)
System information
Text chat
Connection notes

Unattended access features

Consent preferences
Sign in with saved credentials
Activity information
Lock on session start
Coming soon
Coming soon
Lock on session end
Coming soon
Coming soon
MSI package for mass deployment
Automatic updates
Migration from FixMe.IT
Shared access

Security

Multi-factor authentication
End-to-end encryption
Regulatory compliance

Reporting

Login history reports
Connection reports
User performance reports

Admin features

Billing management
Team reports
Central user management
Enforce team MFA
Flexible seat management

Support

Help center
Live chat, email support

A future-proof solution you can count on

Many amazing new features are still coming your way to elevate your game for years to come.

Most reliable

SetMe's powerful cloud-based technology ensures that you will always be able to access the remote computer, get the work done and reconnect even after a network disruption.

Fastest response time

SetMe brings your remote desktop experience to an entirely new level by delivering a response time and file transfer speeds that are 2x faster than the competition.

100% secure

From two-factor authentication to end-to-end encryption, we use the most advanced technology to protect your customers and data.

Frequently asked questions

What's the best plan for me?

Both of our available pricing plans, Professional and Ultimate, offer the exact same set of features. The only difference between the plans is the number of unattended computers that you can manage within each plan - up to 500 unattended machines with Professional, and an unlimited number of unattended machines with Ultimate. If you have a need to maintain over 500 unattended machines, our Ultimate plan would be the right solution. The Professional plan would be a more suitable option for any business that doesn't expect to manage more than 500 unattended machines.

What is a seat?

The number of purchased seats determines the maximum number of users (technicians) on your account that can access SetMe's Expert console and connect to remote computers. Users without an assigned seat can still access and use the web portal for reporting, management, and billing purposes. You can easily reassign the available seats amongst your users via the SetMe portal.

Do I have to assign a seat to every user on my team?

No. You only need to assign seats to users who will be connecting to remote computers. Therefore, it's not necessary to purchase and assign seats for users who will be handling strictly administrative tasks such as managing reports or the billing account.

Can I change the number of seats for my existing subscription?

Yes, you can easily add or remove seats at any point through your web portal. As part of SetMe's fair billing policy, you're always charged only for the number of current seats and all changes to the seat count are prorated for the remainder of the current billing period. Learn more

Can I change plans?

Yes, you can switch between the available plans at any time through your SetMe portal. As part of our fair billing policy, all plan changes are transparently prorated. Learn more

How many users can I have?

You can create and maintain an unlimited number of users on your SetMe account. However, only users with an assigned seat (technicians) can access the Expert Console and work with remote computers.

How many computers can I connect to simultaneously?

You can connect to and manage an unlimited number of remote computers simultaneously. This enables you to multitask more efficiently and easily switch between your connections via a user-friendly dashboard.

Do I need to pay sales tax?

If you're purchasing SetMe from a state or country where we are required to collect sales tax, your ZIP code will be used to determine the correct tax rate. Learn more

What payment options do you accept?

We accept all major global credit/debit cards and PayPal. We can also issue an invoice with payment via PO, wire transfer, ACH or check. Contact us to obtain a quote or invoice.

Can I cancel my subscription at any point?

Yes, you can easily cancel your subscription at any point through the SetMe web portal. In this case your subscription will expire at the end of the current paid billing cycle.

Ready to level up your remote support game?

Try SetMe for free right now. No credit card required.