Reboot or shut down the remote computer and automatically reconnect

Restart or shut down remote machines during software installation or troubleshooting, and automatically reconnect to your support session.

Restart, shut down, and reconnect during a support session

SetMe allows you to stay on top of what's happening on the remote computer during a reboot and automatically reconnect at all times.

Time-saving

Restart or shut down remote computers directly from your dashboard.

Intuitive

Track everything happening on the remote computer during reboot with detailed connection statuses.

Reliable

Always reconnect to the remote computer, even after a network disruption or shutdown.

Uninterrupted performance

Reboot any Windows or Mac computer instantly — no workarounds or plugins required.

Cross-platform

Restart or shut down any attended or unattended Windows/Mac device as if you were sitting right in front of it.

No admin rights required

Reboot or shut down the remote machine even if the remote client application is running with standard user rights.

All the power features you need, in one place

Easily install updates and troubleshoot issues with a complete set of power features.

Restart in normal or safe mode

Reboot the remote computer in either normal or safe mode and instantly reconnect without having to perform any manual actions.

Shut down the remote computer

Shut down the remote machine with just a couple of clicks and automatically reconnect to your session even after an extended period of shutdown.

Enable automatic sign-in

Sign in with saved credentials securely stored at the remote end to continue working after a reboot without knowing the username and password.

Do more with SetMe

Deliver reliable support with SetMe's extensive feature set.

Explore all features

Frequently asked questions

How do I reboot a remote computer?

SetMe allows you to restart any remote computer directly from your dashboard. After connecting to the remote computer, simply open the Power tab in SetMe's Expert console, click Restart or Restart safe mode and confirm the operation.

Can I reboot an unattended remote computer?

Yes. SetMe allows you to restart both attended and unattended remote computers and automatically reconnect to your session.

Can I remotely shut down a computer?

Yes, SetMe allows you to easily shut down a remote Windows or Mac computer with just two clicks.

Small things that make a big difference

We made sure that you can safely perform a reboot without getting stuck on the "Closing app and restarting" screen, go back and manage unsaved documents, and monitor Windows update progress as if you were right in front of the remote computer.

SetMe keeps your support session alive even after an extended period of shutdown: if the remote computer is shut down for up to 3 days, you'll be able to automatically reconnect once it's powered back on and continue just where you left off.

SetMe ensures that the Wi-Fi connection is always restored after a safe mode reboot even if Windows fails to do so automatically, provided that the remote computer's Wi-Fi adapter drivers are compatible with safe mode.